At Officialsartoria, we understand that sometimes you may change your mind after placing an order. To make things easier, we offer the following cancellation terms:

Order Cancellations

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • After 24 hours, cancellations may not be possible as the order may already be in processing or shipped.

Pre-Shipment Cancellations

  • If your order has not yet been shipped, we will do our best to honor your cancellation request.
  • Please contact us immediately at officialsartoria@gmail.com or call +1 (575) 213-7289 with your order number.

Post-Shipment Cancellations

  • Once an order has been shipped, it cannot be canceled. You may, however, return the item after delivery by following our Refund & Return Policy.

Non-Cancellable Orders

  • Customized, made-to-order, or final-sale items cannot be canceled once the order is placed.