At Officialsartoria, we’re committed to delivering your order as quickly, securely, and efficiently as possible. Please read our shipping and delivery policy to understand how we process, handle, and ship your orders across the United States.
Order Processing Time
All orders are processed within 1 to 3 business days after receiving your confirmation email. You will receive a notification once your order has been shipped.
Shipping Timeframe
We offer standard shipping across the U.S. through trusted delivery partners. Once your order has been shipped, delivery typically takes 8 to 12 business days, depending on your location.
Please note:
- Remote areas may experience slightly longer shipping times.
- Weekends and public holidays are not counted as shipping days.
- During high-volume periods or promotional campaigns, shipping may take an extra 1–2 business days.
Shipping Fees
We offer free standard shipping on all orders unless otherwise stated during checkout.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can monitor its progress. If you do not receive your tracking details within 5 days of purchase, please contact our support team.
Delays and Issues
While we aim for timely delivery, delays caused by weather, customs, or courier service disruptions are outside of our control. If your order is delayed beyond 15 business days, please reach out to our support team for assistance.
Delivery Address
Please ensure your shipping address is complete and accurate. We are not responsible for lost packages due to incorrect or incomplete addresses provided during checkout.
If you have any questions regarding shipping or need help with your order, feel free to contact us at officialsartoria@gmail.com